Privacy Policy Santa Rosa Junk Removal Pros

1. Who We Are

Santa Rosa Junk Removal Pros is a locally owned, California-licensed junk removal company based in Santa Rosa, CA 95401. We operate the website santarosajunkremoval.com and provide junk removal, estate cleanout, garage cleanout, furniture removal, appliance removal, mattress removal, and construction debris removal services across Santa Rosa and Sonoma County.

2. Information We Collect

We only collect information you voluntarily provide to us when you contact us, request a quote, or submit a form on our website. This may include:

• Your name and phone number
• Your email address (if provided)
• Your property address or zip code for service scheduling
• Details about your junk removal request
• Basic website usage data through cookies and analytics tools

We do not collect payment information directly on this website. Any payments are processed securely through third-party payment processors.

3. How We Use Your Information

We use the information you provide solely to operate our junk removal business and serve you. Specifically, we use it to:

• Respond to your quote request or enquiry
• Schedule and confirm your junk removal appointment in Santa Rosa
• Contact you about your service via phone, text, or email
• Send appointment reminders or follow-up confirmations
• Improve our website and service based on general usage data

We do not use your information for automated marketing campaigns without your consent.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information to any third party. We may share limited information only with:

• Our crew team to schedule and complete your job
• Service tools scheduling software, CRM, or email platforms used to manage our business
• Legal authorities only if required by law

All third-party tools we use are required to handle your data responsibly and are not permitted to use it for their own marketing purposes.

5. Cookies & Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and aggregated it does not identify you personally.

• Cookies help us remember your preferences and improve site performance
• Analytics data shows us which pages are visited and how long visitors stay
• You can disable cookies in your browser settings at any time

We do not use tracking cookies for advertising or retargeting purposes beyond standard Google Analytics.

6. How We Protect Your Information

We take reasonable steps to protect the personal information you share with us. Our website uses SSL encryption (HTTPS) for all data transmission. Access to customer information is limited to team members who need it to complete your job.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to contact us by phone for any sensitive matters.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct or update your information
• Request that we delete your personal information
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at contact@yourdomain.com or call (707) XXX-XXXX. We will respond within 5 business days.

8. Third-Party Links

Our website may contain links to third-party websites such as Google Maps, Google Business Profile, or review platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: